Privacy Policy

Draftien ("we," "our," or "us") operates a WhatsApp marketing software platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. ## 1. Information We Collect ### a. Personal Information We may collect personal information that you voluntarily provide when registering or using our Service, including: * Name * Email address * Phone number * Business details ### b. Usage Data We may automatically collect information about how you interact with our platform, such as: * IP address * Browser type * Device information * Pages visited and actions taken ### c. WhatsApp Data As part of our Service, we may process: * Contact numbers uploaded by users * Message content sent through the platform * Campaign performance data ## 2. How We Use Your Information We use the collected information for purposes such as: * Providing and maintaining the Service * Managing user accounts * Sending transactional and service-related communications * Improving platform functionality * Monitoring usage and preventing fraud * Complying with legal obligations ## 3. Data Sharing and Disclosure We do not sell your personal data. However, we may share information in the following cases: * With service providers assisting in operations * To comply with legal requirements * To protect our rights and prevent misuse ## 4. Data Security We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure. ## 5. Data Retention We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. ## 6. User Responsibilities Users are responsible for ensuring that they have obtained proper consent from contacts before sending messages via our platform, in compliance with applicable laws and WhatsApp policies. ## 7. Third-Party Services Our Service may integrate with third-party services such as WhatsApp. We are not responsible for the privacy practices of such third parties. ## 8. Your Rights Depending on your jurisdiction, you may have rights to: * Access your data * Correct inaccurate data * Request deletion of your data ## 9. Changes to This Policy We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. ## 10. Contact Us If you have any questions about this Privacy Policy, please contact us at: Email: [Insert Email Address] ---